iPECS Phone System (On Call Manager setup)

Use this system to update the call diversions to the managers.

It is available on iPECS

WARNING

STRICTLY FOLLOW THE INSTRUCTIONS, DO NOT CHANGE ANYTHING ELSE

Logging into the system

certificate

  • Enter the following in username and password
  • Usernam: Dispatch
  • Password: Plumbingdr1

iPECS login

Setting up the System Speed dial to the managers

  • On the left menu click on System Data
  • Scroll to the bottom of that list and click on System Speed Dial
  • It will ask to enter an Index Range, enter 20000-20050
  • Here you can add, remove and edit the managers numbers, just make sure that you change the CO Type to loop
  • Click on save on the right once you're ready

station

Changing the overflow on a weekend from voicemail to the manager

  • On the left menu again, Click "Station Group Data" then "Station Group Overview"

station

  • Then click on "Go to Assignment" for the Weekends group

assignment

  • Click on "Go to Attributes"

attributes

  • Go down to number 10 "Overflow Destination"
  • Under "System Speed" change the index number to that of the manager

station

overflow

  • Click Save in the top right corner
  • Click Log out above save and you are done